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Final cut pro change skin color4/3/2024 ![]() If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. If you receive a refund, the cost of return shipping will be deducted from your refund.ĭepending on where you live, the time it may take for your exchanged product to reach you, may vary. You will be responsible for paying for your own shipping costs for returning your item. To return your product, you should mail your product to: 10495 Olympic Dr #100, Dallas, Texas, US, 75220 If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and (s)he will found out about your return. If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. If you need to exchange it for the same item, send us an email at and send your item to: 10495 Olympic Dr #100, Dallas, Texas, US, 75220. We only replace items if they are defective or damaged. If you’ve done all of this and you still have not received your refund yet, please contact us (if applicable) There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. ![]() Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If you purchased your products from another website or dealer store please return your product to them. We can only process refunds or returns if you bought your product directly from our website. To complete your return, we require a receipt or proof of purchase. Opened products containing any electronic media (DVD, CD, etc) Several types of goods are exempt from being returned. If it not returned in the original packaging you will be charged a restocking fee. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
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